Cancellation Policies

DEFINITION :-

Clients mean the person/persons in whose name or on whose behalf the booking is made. We/Us/Company means Best Tourism Deals (I) Pvt. Ltd. and all its affiliates. Independent Contractors means Hotelier/Hotel Owners or any other person or organization who is being selected by the company to render services to the client. 'Date of Booking' is the first day from which the Hotel/Resort is booked for the client.

Bookings/Tours include all kind of hospitality services provided by our company & mentioned herein in this voucher.

YOUR CONTRACT :-

When any booking is made and it is accepted by us either on the web or by email, telephonic/fax confirmation it constitutes a contract between you and Best Tourism Deals (I) Pvt. Ltd.. All bookings are taken on the condition that you accept these terms and conditions.

SCOPE OF SERVICES:-

We are holiday facilitators only. Our role is confined to selecting and presenting to you hotels that conform to a certain standard of service, so that you can make an “informed choice” about the Hotel/Tour whose service you want to avail of. We act as a medium through which you can access information about the various hotels/ resorts, their prices and the packages they offer. We only select and inspect the services provided by the independent contractors and have no control in running any of these services. We cannot be held responsible for any delayed or improper services provided by the independent agency and also for any injury, death, loss or damage which is caused by the act or default of the management or employees of any hoteliers, who are the independent entities / contacts and we have no control over them.

We are also not responsible for the delay or deficiency in services provided by the hotel or any other service provider or/and any act or actions of co-travelers or co passengers.

VALIDITY:-

Hotel Tariffs and other prices are subject to change any time and without prior notice.

PRICING:-

Prices mentioned on the website, brochures etc are subject to change due to increase in tariffs by hotels, operators or other independent contractors or due to the imposition of new laws or taxes.

TAXES & DEPOSITS:-

Tourists are liable to pay taxes and service charges for the respective hotels. Certain hotels charge a security deposit on check in, which is refundable on check out after deducting any expense borne by the tourist. All passengers are liable to pay this deposit.

WEBSITE ACCURACY

All information given in our website or in our brochures is based on the information available at the time of publication. Our site description are of amenities normally available. We reserve the right to change any brochure or information on the website before or after your booking due to any events beyond our control. In case we are aware of any changes sufficiently in advance we will notify you at the time of booking.

GRADATION OF HOTELS:-

The “star status” on which the hotels are graded is based on our evaluation of the quality of services/amenities they offer and is commensurate to the pricing of the package. The “star status” denoted on our website may or may not be the same as granted by the Central/State Tourism Board or any other authority authorized to do the same.

CANCELLATION TERMS AND POLICIES :-

The above policies are of the company and the cancellation terms of the hotel might differ, in such cases, the company withholds the right to take the decision as to apply whichever terms it deems right based on the situations. In case, a written intimation would be offered to the client by the concerned representative of the company.

REGISTRATION :-

The Client shall read ALL THE TERMS AND CONDITIONS PRINTED ON THE WEBSITE AS WELL AS THE SERVICE VOUCHER BEFORE ACCEPTING THE SAME. The Service Voucher and Payment Receipt(if any) shall be binding on the parties and shall constitute a contract between the parties, on the Client accepting the service voucher and making part payment towards the total consideration of the Hotel package. The Company reserves the right to decline to register any person or process as the Client for any Holiday without assigning any reason whatsoever.

OTHER TERMS :-